Upwork recently invited Suzanne Kirkendall to speak at Reimagining Work, their lecture series bringing together expert perspectives on the present and future of work. Read the summary of her guest lecture, where she explored what behavioral science can teach us about building AI people trust, driving meaningful value, and preserving the human relationships and judgment critical to how we work. 

You can coach posture. You can't coach the perceiver. Why "executive presence" has outlived its usefulness, and the behaviors that actually make leaders worth following.

"Behavioral science" invites confusion more often than clarity. This Bescy Magazine article looks at how UX solved the same problem and offers practical ways to translate what you do into language a non-specialist can act on.

Listen in to a lively discussion about all things healthcare and behavior change, from medical affairs to medication adherence.

Our new paper in Frontiers in Digital Health makes the case for replacing surface-level metrics with what actually matters: sustained behavior change and measurable clinical outcomes. Importantly, we offer a practical framework to get there.

Behavioral science assumes a "standard" brain, but roughly 15-20% of people are neurodivergent. This Bescy Magazine piece argues that their responses aren't data to discard. Instead, they’re early warnings that show where our models fall short.

Video of live conference presentation at From Day One, Philadelphia
The Science of Positive Change: Making HR Initiatives Stick (Thought Leadership Spotlight)

Low health literacy affects 25% of people with chronic kidney disease (CKD) and is associated with increased morbidity and death. Improving health literacy is a recognised priority, but effective interventions are not clear. This review looked the benefits and harms of interventions for improving health literacy in people with CKD.